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Get answers to your questions, explore our resources, or contact our support team
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API Reference
For developers and integrations
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Frequently Asked Questions
How do I create my first estimate?
Navigate to the AI Estimator from your dashboard. Upload roof photos or enter measurements, and our AI will generate a professional estimate in under 5 minutes.
How do AI agents work?
AI agents are automated assistants that handle specific tasks like estimating, scheduling, and invoicing. They work 24/7 in the background, learning from your preferences to save you time.
When does billing start after the trial?
Your 7-day free trial starts when you sign up. Billing begins automatically on day 8 unless you cancel. You can upgrade, downgrade, or cancel anytime.
Can I change my plan anytime?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we will prorate any differences.
How accurate is the AI estimator?
Our AI estimator is 95% accurate when provided with clear photos and measurements. It uses computer vision and machine learning trained on thousands of roofing projects.
What browsers are supported?
MyRoofGenius works best on Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for optimal performance.
Contact Support
Email Support
Get help via email
support@myroofgenius.com
24 hour response
Live Chat
Chat with our team
Available Mon-Fri, 9am-6pm EST
Instant response
Phone Support
Call us directly
1-800-ROOF-AI1
Enterprise plan only
Emergency Support
For critical issues affecting your business operations, email urgent@myroofgenius.com