Terms of Service

Effective Date: 2025-10-04

1. Acceptance of Terms

By using MyRoofGenius, you agree to these Terms of Service and all applicable laws and regulations.

⚠️ 2. AI-Powered Service Disclaimer

MyRoofGenius uses artificial intelligence to automate business tasks. By using this service, you acknowledge and agree that:

  • AI May Make Errors: Artificial intelligence agents may produce incorrect estimates, schedules, invoices, customer communications, and other outputs that could result in financial loss or business disruption.
  • Human Oversight Required: You are solely responsible for reviewing, verifying, and approving ALL AI-generated content before using it in your business operations.
  • No Professional Advice: AI-generated estimates, pricing recommendations, and business decisions do NOT constitute professional consulting or financial advice.
  • Your Responsibility: You must verify all estimates, contracts, invoices, and financial calculations before presenting them to customers or relying on them for business decisions.
  • Licensing Requirements: You are responsible for ensuring you have all required contractor licenses, insurance, and permits for services you provide. MyRoofGenius does not verify professional credentials.
  • No Liability for AI Decisions: MyRoofGenius is NOT liable for any financial loss, business damage, customer disputes, or legal issues resulting from AI-generated content or automated decisions.
  • Data Accuracy: You must provide accurate business data. AI outputs are only as reliable as the data you input.

By clicking "I Agree" during signup, you confirm that you understand these AI limitations and accept full responsibility for all business decisions made using this platform.

3. Service Description

MyRoofGenius provides AI-powered automation tools for roofing professionals, including:

  • Automated estimation and material calculations (requires human verification)
  • AI-assisted project management and scheduling
  • Customer relationship management with AI agents
  • Invoice generation and financial tracking
  • Business automation and workflow optimization

Important: All AI-generated outputs must be reviewed by qualified personnel before use in business operations.

4. User Responsibilities

  • Provide accurate business information and data
  • Maintain account security and protect login credentials
  • Use services legally, ethically, and in compliance with all applicable laws
  • Respect intellectual property rights
  • Review all AI-generated content before using it with customers
  • Verify you have required licenses and insurance for your contracting business
  • Ensure compliance with state and local contractor regulations
  • Notify us immediately of any AI errors or system malfunctions

5. Payment Terms

Payments are processed via Stripe. Subscriptions auto-renew unless cancelled at least 24 hours before the next billing cycle.

  • 7-day free trial for new customers (payment method required)
  • Monthly subscriptions: $199 (Starter), $399 (Professional), $999 (Enterprise)
  • 30-day money-back guarantee on subscriptions - full refund if not satisfied within 30 days
  • 7-day guarantee on marketplace downloads - refund available within 7 days of purchase
  • Failed AI analyses are re-run at no charge or automatically credited to your account
  • See our Refunds Policy for complete details
  • You may cancel your subscription at any time from your account settings

6. Limitation of Liability

MyRoofGenius is provided "as is" without warranties of any kind, express or implied.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are NOT liable for any indirect, incidental, special, consequential, or punitive damages
  • We are NOT liable for any financial loss resulting from AI errors, incorrect estimates, or automated decisions
  • We are NOT liable for business interruption, lost profits, or loss of data
  • We are NOT liable for customer disputes arising from AI-generated content
  • We are NOT liable for legal or regulatory violations resulting from your use of AI outputs
  • Our total liability for any claim shall not exceed the amount you paid us in the 12 months prior to the claim

You are solely responsible for all business decisions and customer interactions, regardless of whether they involve AI-generated content.

7. Data Privacy & Security

We collect and process business data as described in our Privacy Policy. By using this service, you acknowledge:

  • Customer data you input will be processed by AI systems
  • We implement industry-standard security measures
  • You are responsible for obtaining customer consent for data processing
  • We comply with applicable data protection regulations (GDPR, CCPA where applicable)
  • You have the right to request data deletion (subject to legal retention requirements)

8. Professional Licensing & Compliance

IMPORTANT: MyRoofGenius does not verify professional credentials or licensing. You are solely responsible for:

  • Maintaining valid contractor licenses in your jurisdiction
  • Carrying appropriate insurance (general liability, workers’ compensation, etc.)
  • Complying with state and local contractor regulations
  • Ensuring AI-generated contracts are legally valid in your jurisdiction
  • Consulting with legal counsel for contract review as needed

MyRoofGenius is a software tool only and does not replace professional legal, financial, or business consulting services.

9. Modifications

We may update these terms at any time. Material changes will be communicated via email. Continued use after changes constitutes acceptance of modified terms.

10. Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Provide fraudulent information
  • Use the service for illegal purposes
  • Fail to pay subscription fees
  • Abuse or misuse AI systems

11. Contact & Legal Notice

For questions about these terms, contact:

Email: legal@myroofgenius.com

Support: support@myroofgenius.com

These Terms of Service constitute the entire agreement between you and MyRoofGenius regarding the use of this service.