Everything you need to know about MyRoofGenius
Upload roof photos and the AI analyzer drafts a damage report, suggests materials, and generates a structured PDF you can review and edit. Outputs are review-gated: a qualified estimator should verify measurements, scope, and assumptions before any final bid is sent.
We accept major credit cards (Visa, Mastercard, American Express, Discover) through Stripe checkout. Your card details are processed by Stripe and never stored on our servers.
Yes. We offer a 30-day money-back guarantee on all plans. If you're not satisfied, email support@myroofgenius.com for a full refund.
Yes. MyRoofGenius works on desktops, tablets, and mobile browsers -- no app download required. For detailed reports and the comparison table on /pricing, we recommend a tablet or desktop.
All plans include email support to support@myroofgenius.com (a monitored mailbox). Professional and Business plans get priority email response.
Starter is $49/mo for 25 roof reports/month, Professional is $99/mo for 50 roof reports/month, Business is $299/mo for 200 roof reports/month. All plans include a 14-day trial with 50 roof reports before billing. Annual billing gives you 2 months free. See /pricing for the full feature comparison.
One analyzed roof counts as one roof report. If the account has no available report credits, new credit-backed roof analysis/report requests are blocked instead of creating a hidden overage charge; usage-metered flows also block requests that would exceed the current plan limit. Subscription renewals add the plan's report credits to the existing account balance rather than wiping unused credits at renewal. There is no automatic pay-as-you-go overage charge: upgrade for more included volume, or contact support when Business volume needs a custom review.
Yes. All plans are month-to-month with no long-term contracts. Cancel from your account settings — your subscription stays active until the end of the current billing period.
MyRoofGenius produces an AI-assisted draft based on photo analysis and regional pricing data. Treat every output as a reviewable starting point: verify field measurements, site conditions, and scope assumptions with a qualified professional before sending a final bid or making a buying decision.